Leading digital transformation solutions provider Atos has signed a multi-year US$150mn contract with British multinational electricity and gas utility firm National Grid to produce Digital Managed Workplace Services (DWMS) across its UK and Northeastern US operations.
Atos’s cutting-edge DWMS and analytics capabilities will provide digital empowerment to National Grid employees from the back to front ends of their operations.
This will be reinforced with a fully-equipped support network, including device management, printing services, a global enterprise service desk and a ‘Proactive Experience Centre’ focusing on improving the employee experience through AI and automation.
“We very much look forward to working with National Grid to achieve a step-change in employee, and ultimately, end user experience through a true partnership with Atos,” said Adrian Gregory, Atos’s Global Senior Executive Vice President and CEO of UK & Ireland, in the firm’s press release.
“The comprehensive plan of improvements underpinned by innovative technologies will have a positive impact right across the organization, enabling National Grid to work smartly and more efficiently.”
Adriana Karaboutis, Group Chief Information and Digital Officer at National Grid, added:
“We chose Atos primarily because they shared our vision for digital end-user excellence. Atos has an excellent reputation with other leading UK and US companies and I am excited about our partnership and the transformation ahead.”