The cloud, artificial intelligence (AI), and robotics developer, CloudMinds, has announced its collaboration with the telecommunications firm, Sprint.
The AI-focused partnership aims to transform the retail industry, targeting customer engagement and products.
The two firms revealed their Cloud Pepper and the Smart Retail Go-Box technologies at the Mobile World Congress Americas 2018.
Cloud Pepper uses humanoid robotics with AI to interact with customers, with AI technologies being capable of detecting moods and tones, as well as faces and objects.
Go-Box combines Computer Vision technology, algorithms, and cloud computing for smart inventory and targeted digital advertising.
“The Cloud Pepper and Go-Box solutions that we are demonstrating are just a preview of the future of AI-based service delivery in many vertical markets,” stated Bill Huang, CEO of CloudMinds Technology.
“We believe some of these technologies will become retail industry standards. We are excited that Sprint has placed its confidence in us as a key AI technology and go to market service partner.”
“CloudMinds is changing the face of retail services,” commented Ivo Rook, Senior Vice President of IoT and Product Development at Sprint.
“Cloud Pepper for Retail and the Smart Retail Go-Box provide precisely what the industry needs - the deployment of new and exciting customer services with new ways to connect to retail brands quickly and efficiently.”