Back in September’s issue, Gigabit spoke with professional services firm PricewaterhouseCoopers (PWC) about the digital transformation expertise it provides in areas such as cloud computing and cybersecurity.
Sub Mahapatra, Management Consultant at PwC’s New York network guided us through his vision of digital transformation as an existential business. The company can guide companies who are not clear how to best achieve a digital transformation, but no two of PwC’s clients are the same.
“If we have a partnership in place, then we’re good,” said Mahapatra. “They can bring us into a room and talk about what they want to do, and how we can help them. That’s easy. If you don't have that relationship in place, we have our business experience and technology sessions. We work with our clients to find out the problem we are trying to solve. Do they just want to get into the digital world, or do they want to increase their revenue, or upscale their customer base?”
Once the problem is identified PwC works alongside clients as the transformation progresses. “We have a very broad offering from an advisory perspective, but we don’t just strategize and then go away,” said Mahapatra. “We are there to realize the value we are trying to envision for them.”
Cybersecurity is a large part of clients’ concerns, and PwC can accordingly offer protection to what are deemed “crown jewels”. “We find what kind of data our clients want to keep to themselves, and the extra security they want to have. We work with them to find out where that data is residing, and if that data is at risk, or if it is in transit, we create a whole data protection layer alongside it.”